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Privacy Policy

Olivia Shelton, ND, MPH, PLLC (doing business as "True Nature Integrative Wellness," "we," "us," or "our") operates the website revealyourtruenature.com (the "Site").

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This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, enroll in our educational containers or wellness packages, purchase resources, join our community memberships, or communicate with us. By using the Site or submitting your information, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect information directly from you when you interact with our Site, as well as automatically through website technology.

  • Personal Identifying Information (PII): Name, email address, phone number, billing address, and shipping address when provided voluntarily via contact forms, program waitlists, newsletter opt-ins, or checkout processes.

  • Transaction & Payment Data: Payment details (e.g., credit card information, billing address) processed when purchasing programs, packages, or memberships. Note: All payments are processed securely through third-party payment gateways; we do not store full payment card details on our servers.

  • Client & Program Communications: Information submitted when scheduling non-clinical educational consultations, submitting inquiries, or participating in educational program modules.

  • Usage Data & Automated Technologies: Information automatically transmitted by your device or browser via cookies and analytics platforms (including Wix Analytics and connected marketing tools). This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and general geographic location.

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2. How We Use Your Data

We utilize collected data for operational, administrative, and marketing purposes, including:

  • Facilitating access to educational containers, membership portals (The Canopy / The Treehouse), and wellness packages.

  • Processing financial transactions and managing program enrollments.

  • Communicating updates, program announcements, newsletters, and educational content.

  • Responding to customer service inquiries and scheduling requests.

  • Optimizing website layout, site navigation, user experience, and technical security.

  • Complying with applicable legal and regulatory obligations.

We will never sell, rent, trade, or distribute your personal information to third-party marketers or unauthorized outside entities.

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3. Third-Party Services & Technical Storage

Your data is processed and stored securely through trusted service providers operating under strict confidentiality standards:

  • Website Platform & Automation: Hosted on Wix.com (including integrated marketing tools), utilizing secure servers behind firewalls.

  • Scheduling & Educational Portals: Integrated with specialized client management and scheduling software (including Practice Better) for scheduling, forms, and service management.

  • Payment Processing: Handled via secure, PCI-compliant payment gateways (such as Stripe).

While commercially reasonable administrative and technical safeguards are maintained to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.

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4. CAN-SPAM Act & Email Communications

In compliance with the CAN-SPAM Act, we adhere to the following email communication standards:

  • We will not use false or misleading email headers, subjects, or sender identities.

  • We include our official legal business mailing address in automated marketing communications.

  • Opt-Out Rights: You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email communication. Unsubscribing will immediately remove you from marketing distributions, though transactional or account-related communications regarding active enrollments will continue as necessary.

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5. Clinical Data Boundary & HIPAA Notice

Important Distinction: This general website, contact forms, program sales pages, and marketing signups operate as an informational and educational platform. This website is not a HIPAA-covered clinical portal, and no protected health information (PHI) should be submitted through general website contact or newsletter forms.

For patients located in Washington State establishing or maintaining a formal doctor-patient relationship, all clinical communication, medical history, intake forms, and health records are gathered and managed exclusively through our secure, encrypted, HIPAA-compliant client portal (Practice Better) under a separate, signed clinical informed consent agreement.

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6. Cookies & Tracking Technologies

Our Site utilizes essential, functional, and analytical cookies to maintain session functionality, analyze web traffic, and improve user experience. You can manage or disable cookie preferences directly through your web browser settings, though disabling certain cookies may impact site navigation and interactive features.

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7. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect updates in our services, technology, or legal requirements. Any revisions will be posted directly to this page with an updated "Last Updated" date at the top. Continued use of the Site following updates constitutes acceptance of the revised policy.

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8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

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Olivia Shelton, ND, MPH, PLLC

True Nature Integrative Wellness

Email: info@revealyourtruenature.com

Website: revealyourtruenature.com

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Last Updated: September 2, 2026

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